Angie Maule, Regional Senior Director of Performance Improvement and Quality at Garrett Regional Medical Center (GRMC) and Potomac Valley Hospital (PVH), has recently been appointed to the Performance Measurement Workgroup of the Health Services Cost Review Commission (HSCRC).
The Maryland HSCRC is an independent state agency responsible for regulating the quality and cost of hospital services to ensure all Marylanders have access to high-value healthcare. HSCRC plays a key role in managing Maryland’s Total Cost of Care Model agreement with the Centers for Medicare and Medicaid Services.
Comprised of a diverse group of individuals, the Performance Measurement Workgroup will develop recommendations for the Commission on measures that are reliable, informative, and practical for assessing hospital quality.
“This is a tremendous and very deserving honor for Angie – I am thrilled she has been selected to represent GRMC in this capacity,” stated Mark Boucot, President and CEO of GRMC and PVH. “She will do an exemplary job at advocating for hospital quality and performance measures for Maryland residents.”
The Performance Measurement Workgroup will also address several quality topics including but not limited to value-based payment (integration of cost, quality, population health, and outcomes); patient experience and patient-centered outcome measures; potentially avoidable utilizations (PAU); and development of statewide targets and hospital performance measurement.
Maule has spent most of her professional career working at GRMC, beginning as a chart review analyst, and working her way up to several leadership positions, including Director of Billing and Collections, Director of Health Information Management, and Director of Quality and Performance Improvement.
In her current role as Regional Director of Quality and Performance Improvement, she recently led the implementation of EPIC, the hospital’s electronic health record system, throughout multiple departments at GRMC. She is responsible for overseeing quality, performance improvement, risk management, patient safety, patient experience, risk-adjusted coding/reimbursement, utilization management, clinical documentation improvement, health information management, the scribe program, and corporate compliance at both GRMC and PVH.
Maule is a member of the American Health Information Association, Maryland Health Information Association, Association of Clinical Documentation Improvement Specialists, American Case Management Association, and the American College of Healthcare Executives.
She obtained her bachelor’s degree in healthcare administration from the University of Cincinnati and holds an associate degree in health information technology from Rasmussen College. She also enrolled in medical coding courses at Garrett College.
Maule holds a variety of professional certifications, including Change Management Specialist from the Management and Strategy Institute; Registered Health Information Administrator, Registered Health Information Technician, ICD-10-CM/PCS Trainer/Ambassador, Certified Coding Specialist, and Certified Coding Associate from the American Health Information Association.
Having received certification in Lean Six Sigma Black, Green, and Yellow Belts from the Juran Institute, Maule served as a Lean Six Sigma consultant for Coley & Associates, coaching teams from veterans’ hospitals across the country in utilizing Lean Six Sigma principles and change management to achieve performance goals. Additionally, she coached eight veterans’ hospitals to improve their readmission rates through the nationwide High-Reliability Organization (HRO) Readmission Collaborative.
